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The Music Tech Guy
Site Privacy Policy

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

The Music Tech Guy UK is a trading name of Jonathan James Dean Limited.

Site Policies

Our site policies are constructed based on the laws of the United Kingdom being the country that this site is operated from.  

Type of information collected

We receive, collect and store any information you enter on our website or provide us in any other way.  In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; account login to our site; supplied -mail address; account password; computer and connection information and purchase history.  

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (Including account name, e-mail, account password, communications); payment details (including credit card information) collected by our payment service partner, comments, feedback, profit reviews, recommendations and personal profile information provided by you.

How information is collected

When you conduct a transaction with our website, as part of our business process, we collect personal information you give us such as your name, address and email address.  Your personal information will be used for the specific reasons stated above only.

Why is information collected

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How is information stored, used and shared

Our company website is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to provide information to you and sell our products and services to you.  Your data may be stored through Wix.com's data storage, databases and general Wix.com applications.  They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

No payment information is stored directly by our site.

Site communications

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or our site, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you.

For these purposes we may contact you by e-mail, telephone, text message, and postal mail.

Use of cookies and other tracking tools

Our company website is hosted on the Wix.com platform.  The Wix.com platform uses cookies for the following purposes:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

The cookies that are operated on a site constructed using the Wix site builder tools can be found here: https://support.wix.com/en/article/cookies-and-your-wix-site

Withdrawal of consent

If you don't want us to process your data anymore, please contact us at info@jjd-ltd.com

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Information for questions and queries

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@jjd-ltd.com.

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